Legal Notice


TERMS AND CONDITIONS

For Corporate Consulting Services

1. Introduction

1.1 Scope and Applicability

These Terms and Conditions govern all SAP and software consulting services provided by QVENTRA TEKNOLOJİ DANIŞMANLIK HİZMETLERİ LİMİTED ŞİRKETİ. ("Qventra") to its corporate clients. By engaging Qventra's services, the Client agrees to comply with these terms.

These terms apply to all contracts within Turkey, the European Union (EU), and other jurisdictions where Qventra operates.

1.2 Company Information

Legal Name: QVENTRA TEKNOLOJİ DANIŞMANLIK HİZMETLERİ LİMİTED ŞİRKETİ.
Registered Address: ESENTEPE MAH. BÜYÜKDERE CAD. LEVENT 199 NO: 199 İÇ KAPI NO: 6 ŞİŞLİ/ İSTANBUL
Contact Email: info@qventra.com
Website: www.qventra.com


2. Service Policies

2.1 Project Scope & Deliverables

  • Services (SAP implementation, software consulting, etc.) will be defined in a separate Statement of Work (SOW) or Service Agreement.

  • Qventra reserves the right to adjust timelines if delays are caused by the Client (e.g., late feedback, unpaid invoices).

2.2 Payments & Late Fees

  • Invoices are payable within 30 days of issuance unless otherwise agreed.

  • A 1.5% monthly interest fee will apply to late payments (following Turkish Commercial Code).

  • For international clients, payments must be made in EUR/USD (currency specified in the contract).

2.3 Confidentiality & IP Rights

  • All client data and business information are treated as confidential.

  • Pre-existing IP remains owned by each party. Custom-developed solutions are licensed to the Client upon full payment.


3. Data Protection & Compliance

3.1 Data Collection Purpose

Qventra collects corporate client data to:

  • Execute consulting projects (e.g., SAP system access, requirement analysis).

  • Manage contracts, invoices, and communications.

  • Comply with Turkish/EU regulations (e.g., tax, invoicing).

3.2 Data Types Processed

  • Corporate contact details (name, email, phone of assigned personnel).

  • Technical data (system logs, SAP configurations, if applicable).

  • Billing information (company name, tax ID, bank details).

3.3 Compliance

  • Turkey: Fully compliant with KVKK (Personal Data Protection Law).

  • EU: GDPR-compliant for EU-based clients (data processing agreements available upon request).

  • Data is never shared with third parties without consent, except for legal obligations.


4. Liability & Disclaimers

  • Qventra is not liable for indirect damages (e.g., lost profits) arising from service delays or third-party software issues.

  • The Client is responsible for providing accurate requirements and timely approvals.

  • Force majeure events (e.g., natural disasters, cyberattacks) exempt Qventra from delays.


5. Termination & Disputes

  • Either party may terminate with 30 days’ written notice if the other breaches these terms.

  • Disputes will be resolved under Turkish law in Istanbul courts (or arbitration, if agreed).